By using this website, you accept this policy in full. If you disagree with it, or any part of it, you must not use this website.
personal identification information
We collect personal identification information from a user when they subscribe to the newsletter, comment on a post or use the contact page.
All users may, however, visit the website anonymously. We will collect personal identification information from users only if they voluntarily submit such information to us.
non-personal identification information
We collect non-personal identification information about users whenever they interact with the website. Non-personal identification information may include information about the browser, the type of computer and technical information about the means of connection to the website, such as the operating system, the internet service providers utilised, and other similar information.
We use this information for analysing trends and administering the website.
We do not knowingly collect any personal information from children. If you think that your child provided this kind of information on the website, contact us immediately and we will use our best efforts to promptly remove such information from the website.
We encourage parents, guardians and responsible adults to observe, participate in, monitor and guide children’s online activity.
We send information to two third parties for site analysis, spam analysis and protection.
We use Google reCAPTCHA to aid in non-disruptive spam detection. Google collects data about the user and their browsing behaviour to help determine who is an automated bot and who is an actual user. This data is not shared with us and is maintained by Google This service is only used when a user submits a contact or registration request.
We use Google Analytics to analyse the use of this site. This analysis helps us understand the relative popularity of content, the way users interact with the site and to better understand online activity.
We use Akismet to aid comment spam detection. We send the user’s IP address, user agent, referrer, and site URL, along with other information directly provided by the commenter such as their name, email address, and the comment itself.
This website includes links to other websites. These links are provided for convenience to access further information. They do not signify that we endorse those websites. We do not receive any consideration for providing such links.
We do not control the content on these sites and are not responsible for the practices employed by websites linked to or from this website. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites that have a link to this website, is subject to that website’s own terms and policies.
A user can choose to accept or decline cookies from this site. Declining will not affect the anonymous and passive use of this website.
If a user visits our login page, we will set a temporary cookie to determine if their browser accepts cookies. This cookie contains no personal data and is discarded when the user closes their browser.
If a user logs into this website, we will set several cookies to save the login information and screen display choices. Login cookies last for two days and screen options cookies last for a year. If the user elects to have their login remembered, we will set a cookie with that information. This cookie will persist for two weeks. If the user logs out of their account, these login cookies will be removed.
If a user comments on any site material, they will be asked if they wish to save their name and email address for further comments. If they agree, this information will be stored in a cookie. If, as part of the comment, the user rates a post, we will set a cookie to protect against rating spam.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve the website to tailor it to our user’s needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
how we use collected information
We collect and use users’ information for the following purposes:
- To improve service. Information provided helps respond to service requests and support needs more efficiently.
- To personalise user experience. We may use information in the aggregate to understand how users as a group use the services and resources provided on the website.
- To improve the website. We may use feedback a user provides to improve resources and services.
- To protect the website. We use industry-standard techniques to use the information provided to combat spam and malware.
- To send periodic emails. If a user decides to opt-in to a mailing list, they will receive emails that include news or updates. Users can unsubscribe from these emails at any time. We include instructions to unsubscribe in each email.
how long we retain user’s data
If a user leaves a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on this website, we retain the personal information they provide in their user profile. This data is kept indefinitely, or until the user unsubscribes.
All data can be removed at a user’s request.
controlling user’s personal information
A user may choose to restrict the collection or use of their personal information in the following ways.
- Opt-out: If a user has previously agreed to us using their personal information for subscription purposes, they may contact us or simply reply to any communication with “unsubscribe” in the subject.
- Access: A user may access the personal information we have about them by submitting a request through our contact page.
- Amend: A user may contact us through the contact page to amend or update their personal information.
- Forget: In certain situations, a user may request that we erase or forget their data. To do so, they should submit a request through our contact page.
Please note that we may need to retain certain information required by law.
how we protect user’s information
We require SSL connection to make this website available using secure communication. We use firewall tools to monitor and protect our website from nefarious activities and attacks.
We adopt appropriate data storage, processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information.
data breach procedures
In the event of a data breach, we will systematically reset passwords and lock down the attack vector that enabled the breach. We will clean our website, or restore it from a known clean backup, if necessary. Finally, we will analyse the affected data and send out notifications to the affected parties from whom the data was collected.
We will immediately notify relevant law enforcement agencies.
sharing user’s personal information
We do not disclose, sell, trade, or rent users’ personal identification information to others.
We do not permit advertising on this website. Any advertising links that may appear are likely inserted by your internet service provider.
The website follows an industry-standard procedure of using log files. These files log users when they visit the website. These logs are not linked to any information that is personally identifiable.
The website follows an industry-standard backup procedure where copies of the website are periodically taken. These historical copies are used only for disaster recovery purposes. Although users may opt out of the website at any time, their information may remain in these historical copies until they are rotated out. We have a backup rotation strategy that has no copy more than two months old. There are no long-term archival copies of any personal information from the website.
We may revise these terms and conditions. When they have been updated the date at the bottom of this page will specify the date of the change. Revised terms and conditions will apply to your use of this website from that date. You acknowledge it is your responsibility to check this page regularly to ensure you are familiar with the current terms.
Your continued use of the website following the posting of changes to this policy will be deemed as your acceptance of those changes.
If you have any questions about our terms, our policies, the practices of this website, or your dealings with the website, please contact us by using the contact form at https://website.pfeiffer.net.au/contact/